"My wife & I were first time home buyers. We had been quite helpless in looking for our first own home, given our lack of relevant knowledge and the stories of how people made wrong decisions because of some bad agents who care only making money for themselves. We were so lucky to be introduced to Shen through one of our closest friends. Since the beginning, Shen knew we knew nothing about real estate; she gave us extra time and patience in educating us on how to pick a house of our own, rather than rushing us into buying. At the very beginning stage, she was even attentive to our impulse as first time buyers to jump into buying. Instead of taking advantage of our immaturity, she gave her advices on what we needed to take into serious consideration so that we would not regret. Finally in our anniversary last year, we bought a house that matched our expectations so perfectly that my wife and I took it as a gift from God. Honestly, we love it as much as our most treasured collection item. Throughout the process, we have felt so well-supported and our best interest safeguarded by Shen’s professionalism and conscientiousness."